By Kiran Gandhi, MagTek, Inc.
Introduction
The Magneprint risk management tool provides issuers, acquirers, and
merchants with an additional layer of protection against fraud in card-present
credit and debit card transactions. The necessary technology to implement
this tool is now available, tested, and ready for use. The purpose of
this paper is to explain to a technically informed audience the tool,
the technology and processes behind it, and the benefits that will accrue
from it to card issuers, acquirers, and merchants.
The Magneprint risk management tool, developed by MagTek, Inc., imposes
no significant time cost and only a minimal dollar cost on the merchant
at the point of transaction, and the necessary infrastructure investment
is negligible in the context of the ongoing costs of fraud to issuers
and acquirers. Additionally, its success does not depend on a mass re-issuance
of cards, since the cards currently in circulation can be brought into
participation automatically over time in the course of their normal
use.
Magneprint technology is complimentary to chip technology. For the
foreseeable future magnetic stripe will remain as either the primary
or a fall-back (if and when chip fails) machine-readable technology
on financial transaction cards. The chip will protect the chip and will
not protect the magnetic stripe. However, Magneprint will protect the
magnetic stripe.
Worldwide, reported credit card fraud is a US$4 billion dollar problem,
with an unknown but likely significant additional fraud cost related
to debit cards that go unreported. Credit and debit card fraud is everyone's
problem. The costs of fraud are carried initially by issuers and acquirers,
who pass them on to merchants in the form of authorization fees and
discounts, who pass them on to consumers in the form of higher prices
for goods and services.
Over time, the adoption of Magneprint technology is expected to lead
directly to an annual savings in the range of US$1 billion dollars of
card-present credit card fraud that is currently borne by card issuers.
In addition, there will be annual savings directly related to the elimination
of currently unreported debit card fraud.
More data yields better decisions
It's empirically clear that the current authorization system is generally
successful in keeping credit card fraud within a predictable, actuarially
useful range. But the system is not perfect. As we noted above, in the
range of US$4 billion dollars worth of fraudulent transactions are cleared
per year, the vast majority of which presumably represent "false
positives" that were erroneously passed through by the authorization
system.
No matter how much information is available, the decision to authorize
a given transaction (to indemnify the merchant for that transaction,
provided that certain conditions are met) is always a statistical judgment
call - a risk-management decision. The issuer adjusts his authorization
algorithm to take into account all available information that is relevant
and the algorithm produces an authorization decision.
The accuracy of that decision, and its effectiveness in filtering out
fraud, is directly related to the amount of information available to
the algorithm. More data yields better decisions. For example, if the
payer's identity and the card he presents were authenticated at the
time of transaction, it would without question reduce the incidence
of fraud.
It is in the spirit of "more data yields better decisions"
that the Magneprint risk management tool was developed. Magneprint is
a way of providing another useful, reliable piece of data about the
likely authenticity of a given credit or debit card. This data point
can be used as an input to the card authorization process.
The genius of Magneprint
Magneprint uses the inherent properties of magnetic materials to provide
the authorization algorithm with a reliable measure of how likely it
is that the card presented is the original card issued by the issuer
- not a clone, not a copy, or not one that has altered data on the magnetic
stripe, but the unique original. There currently exists no other cost
effective technology capable of providing such statistically reliable,
real time authentication of the payment instrument in a credit or debit
card transaction. As a result, issuers that take Magneprint into account
in their authorization process should see an immediate and material
decline in their fraud losses resulting from skimming.
Magneprint fundamentals
What is Magneprint: The technology was developed to generate
a numeric value that could serve as the digital fingerprint of the specific
magnetic stripe credit card or debit card. This digital fingerprint,
known as a Magneprint, is a value that is determined automatically
when a card is read in a Magneprint-enabled card reader.
How the Magneprint value is determined: Magneprint technology,
based on research conducted by Washington University's Department of
Security Technologies, measures the background magnetic particulate
distribution on a standard magnetic-stripe card, and converts that distribution
into a 54-byte value that is a simplified representation of that particulate
distribution.
What needs to change on the current magnetic stripe card: To
use Magneprint, there are no changes required to the manufacturing process
of the magnetic stripe, the plastic card manufacturing process, or the
data encoded on the magnetic stripe. Also, there is no need to re-issue
cards.
Why Magneprint is useful: Because the particulate distribution
is persistent over the useful life of the card, multiple Magneprint
values read at different times from the same physical card (assuming
the encoded card data has not been changed) will always be equivalent
within statistical limits. In contrast, the Magneprint values read from
different physical cards, even if encoded with identical card data,
will always be different. This means that the Magneprint serves as a
reliable indicator of the identity of a physical card, and can be used
to prevent the authorization of fraudulent card-present transactions
initiated from a "cloned", "skimmed", or "altered"
cards.
How the Magneprint is used to screen for fraudulent transactions: When a card-present transaction is submitted from a Magneprint enabled
reader for authorization to a Magneprint-enabled host system of an issuer,
the Magneprint of the card read at the transaction point is transmitted
along with the card data and other data. Magneprint risk management
tool compares the transaction Magneprint value to a reference Magneprint
already present in the authorization database, calculates the degree
of correspondence (the match value) between the two Magneprints, and
makes a judgment about the authenticity of the card based on all available
transaction information, including the match value.
What technology is required: Magneprint risk management tool
requires a Magneprint-enabled card reader at the point of transaction,
an acquirer host that is enabled to transport the Magneprint values
to the issuer, as well as a Magneprint-enabled system at the issuer's
host site. The Magneprint-enabled components, which can be retrofitted
into most existing card authorization systems at a nominal cost, are
available from MagTek and its partners.
Four Layers of Security: The first layer of security is inherent
in the complexity of the particulate distribution on a standard magnetic
stripe. The Magneprint algorithm leverages the fact that the 3.375 inches
of stripe space along each card's encoding area are populated by a persistent
random distribution of particles, that is, permanently fixed. (The changes
in the magnetic stripe's physical structure that occur during the lifetime
of the card, e.g., by abrasion during normal use, are statistically
insignificant.) Furthermore, the likelihood that two different cards
will yield identical particle distributions, given the randomness inherent
in the process by which magnetic stripes are manufactured, is in the
range of one in 900 million. And the hundreds of millions of particles
make it statistically and practically impossible for an existing magnetic
stripe to be cloned (from the perspective of particle distribution)
in a way that yields an equivalent Magneprint value.
The second layer of security is the random variations inherent in each
incidence of reading a single card provide a second layer of security.
Each read of a card (whether the card is swiped by hand, inserted into
a reader, or read by some other method) is a microscopically different
experience, due to the impossibility of precisely duplicating the reading
process, variations in the read head among card readers, and so forth.
Paradoxically, this means that a transaction Magneprint value that is
identical to the reference Magneprint on file is almost certainly fraudulent.
The Magneprint scoring algorithm contains built-in countermeasures against
the possibility that a fraud perpetrator might attempt to circumvent
Magneprint authorization by simply recording and "replaying"
the Magneprint value from a previous transaction. Multiple Magneprint
values taken from the same card on successive reads are expected to
vary, within a statistical range. (The probability of an exact match
on all 54 bytes in separate card reads is in the range of one in 100
million.) The technology is designed to flag for rejection, any submitted
value that is identical to the reference Magneprint as this is a statistically
unlikely possibility.
As a third level of security, Magneprint technology determines the
54-byte Magneprint value in reference to the positions of the flux reversals
of the encoded card data. The data pattern is larger (by orders of magnitude)
than the particle pattern; therefore if a valid card with a known particle
pattern were to be re-encoded with identical data, it would show non-trivial
variances in the way the written data pattern microscopically aligns
with the physically permanent particle structures of the magnetic stripe
on the card. As a result, cards with "altered data" can also
be detected with the Magneprint technology.
Finally, as a fourth and ultimately impregnable security level, the
Magneprint authorization process is protected against fraud by the simple
fact that it depends on information that is in plain view. There is
nothing hidden about the particulate structure of the card, or the encoded
alphanumeric data. This means that there is no "secret" to
the fundamental Magneprint technology that, if cracked, would compromise
the system.
Determining acceptance criteria
It is important to understand that Magneprint does not guarantee the
authenticity of the transaction. It provides the card issuer a data
point representing the probability that a given card used for a transaction
is authentic. By using this data point, card issuer can establish their
acceptance criteria for a level of risk that is financially acceptable.
During the Beta Test in 2002, a run of a million transactions with
an acceptance threshold set at 0.5 resulted in a "false accept"
rate of zero (that is, all attempts to process fraudulent cards were
thwarted) and the resulting "false reject" rate was only 0.027
percent.
In comparing a given transaction Magneprint to its reference Magneprint,
scoring algorithm assigns a match value between zero (no match) and
one (perfect match). The Magneprint authorization methodology allows
each financial institution to select an acceptance threshold between
zero and one for its transactions, or even to specify a threshold that
varies according to the characteristics of the transaction (e.g., be
more stringent for higher-dollar transactions originating from a fraud
prone merchant).
As important as it is to reject fraudulent transactions, for many merchants
it is just as important not to reject legitimate transactions (i.e.,
not to generate "false rejects"). In order to preserve customer
goodwill, some issuers might wish to be more forgiving, e.g., set the
acceptance threshold at 0.35, which would result in authorizing a very
small number of fraudulent transactions, while statistically eliminating
the incidence of "false rejects" and while still maintaining
the robustness of Magneprint as a risk management tool. These risk management
decisions have been deliberately left in the hands of the issuer, so
that each can establish acceptance thresholds that are prudent in the
context of its own business and its own customers.
Growing the Magneprint-enabled card base
The Magneprint risk management tool depends upon the presence
of a reference Magneprint data in the authorization database. This allows
the comparison of transaction Magneprint data and the reference Magneprint
data to authenticate the card.
Reference Magneprint data should of course be collected as a matter
of course whenever a card's identity is known with certainty, e.g.,
at the time of issuance. To avoid re-issuance costs, how can reference
Magneprint data be gathered reliably on cards already in circulation,
without imposing an unacceptable convenience on cardholders?
Fortunately, Magneprint authorization tool provides a built-in channel
for collecting reference Magneprint data "on the fly" during
the course of normal card use. When a transaction Magneprint is submitted
as part of the authorization data set, and if no reference Magneprint
exists for that card, this first transaction Magneprint is presumed
to be legitimate and recorded in the authorization database with "provisional"
status. Henceforth, the provisional Magneprint collected at the time
of this earlier transaction will be available for use as the reference
Magneprint in authorizing future transactions.
The authenticity of this provisional Magneprint is not guaranteed,
because it was collected in circumstances in which the authenticity
of the card from which it was provided was not known with 100% certainty.
However, there is a strong statistical probability (inherent in the
overwhelming margin by which legitimate transactions outnumber fraud
attempts in the transaction pool as a whole) that any such "provisional"
Magneprint will in fact be legitimate, so treating all such provisional
Magneprints as authoritative, in the absence of evidence to the
contrary, is a statistically rational business decision. Furthermore,
if there are no disputes from the cardholder regarding the transaction
that was used to collect the "provisional" reference then
the "provisional" status can be changed to permanent status.
Conclusion
The Magneprint system as a whole has been exposed to rigorous beta test
environments of statistically significant size, with quantifiable positive
results. Following are some of the most prominent benefits associated
with the adoption of the Magneprint risk management tool.
Decline in Direct Skimming. As it begins to be adopted, Magneprint
will immediately begin to impact the success of skimming - a method
for creating counterfeit cards in which a legitimate string of card
data bytes is captured and copied to create another card. Counterfeit
cards created by skimming are easily detected by Magneprint technology.
The decline in skimming will lead to a decline in credit and debit card
fraud losses.
Other Benefits. Magneprint technology will increase the confidence
and goodwill among both cardholders and merchants. Although difficult
to quantify, this benefit is significant. With the increased awareness
in identity fraud, consumers are becoming concerned with fraudulent
uses of their credit and debit cards. Furthermore, both issuers and
acquirers will benefit over time in the form of lower acquisition costs,
lower churn levels, and increased card activity.
All the necessary components of the system (including Magneprint-enabled
card readers, encoders, and authorization system components) are available
from MagTek and its partners. To learn more about Magneprint visit www.magneprint.com
or contact the author by phone or e-mail at 1-888-624-8352 Ext: 6122
or kiran.gandhi@magtek.com.
Copyright © 2003 MagTek, Inc.