Webcasts from the Leading Global Card Association

As a member benefit, ICMA hosts live webcasts featuring card manufacturers, personalizers, issuers and other experts delivering virtual presentations about the transaction card industry. If you’re a participant, you can listen via conference call portal and watch the presenter and PowerPoint live while posting questions for immediate feedback.

Whether you’re in North America, Europe, Asia or any other part of the world, you can join our webinars and webcasts without ever moving your chair. ICMA’s diverse presentations on the global card industry can be viewed from the convenience of your office or conference room, where you and your colleagues can be part of another great educational resource from the leading global card association.  They are also archived on the Members Only website for later viewing opportunities.

Sample topics from our webcast archives for member card manufacturers, personalizers and suppliers include:

  • European Card Market Statistics presented by Al Vrancart, ICMA Founder Emeritus and Industry Advisor, with trends from 12 vertical market segments as well as card manufacturing and personalization growth specific to the European market. Al’s other webinars have included North American Market Statistics and Global Card and P&F Statistics Highlights.
  • Developments in the Gift Card Marketplace from Karen Brooker, CPS Cards (formerly at ABnote NA)
  • How Social Media Can Manufacture Virtual Success in a Tangible Way by ICMA’s Public Relations Manager
  • What Can Card Manufacturers Infer from Current Standards Activity? presented by ICMA Standards and Technical Representative, David Tushie
  • Introduction to MasterCard’s CQM Requirements V2.16 from Uwe Trüggelmann, TruCert Ltd
  • Effectively Designing and Introducing New Trends in Card Design with Megan Bogard, CPI Card Group
  • Healthcare Card Industry Overview from Sheila Loy, HID Global

Each webcast on the global card industry will be recorded and provided on the Webinar Archive page in the Members Only portal link at the top of this page.

Members can set up a log-in with ICMA headquarters and you’ll have the ability to connect to all of ICMA’s webinars/webcasts as well as other training materials such as CITE (Card Industry Training & Education), standards reports, tutorials, an issuer training webinar and ACE accreditation. Go to www.icmatraining.com to get started.

Recent Webcasts

OSHA for the Card Manufacturing Industry: A Discussion of the Inspection Process, Safety and Health Hazards, and OSHA Regulations and Policies that Affect the Industry

Wednesday, December 4, 2019 10:30am ET

John Olaechea Compliance Assistance Specialist, Occupational Safety and Health Administration (OSHA), United States Department of Labor

Geared toward our members in the United States, this presentation will discuss the who, what, when, where, why and how of the OSHA inspection process. As well as the list of top violations/hazards observed in the industry, potential safety and health hazards in the industry, and compliance assistance programs and products that are available to employers.

Past Webcasts

Sales Smoke! How Public Relations and Social Media Fire Up Leads.

Wednesday, November 20, 2019 10:30am ET

Have you ever thought of public relations and social media from a sales perspective? After all, marketing is the driver for sales, or as we like to call it, sales smoke. Because where there is smoke, there is fire. And the goal is to find a way to fire up your leads so you can close them. In this webinar:

  • Discover ways to compel prospects to engage and buy what you’re selling.
  • Learn how to win more business by becoming a thought leader in your industry.
  • Identify key areas to influence others and drive your sales funnel.

Presenter – Kenneth Hitchner

As Director of Content Strategy at CMA, a full-service communications, marketing, and association management firm in Princeton, New Jersey, last year Ken and his team placed one of their clients in the news, on average, every four hours and in front of 573K targeted individuals every day.  And they did it with proactive public relations and targeted social media strategies.

Intellectual Property Strategies

Wednesday, October 16, 2019 10:30am ET

J. Andrew McKinney is a registered patent attorney whose firm specializes in Intellectual Property matters, including patents, trademarks, copyrights and trade secrets. This webcast will focus on what every manager, business person or lawyer should know about patents, trade secrets and related IP issues, including recent changes in Patent and trade secret law, as well as spotting patent, trade secret, copyright, and trademark issues, and tips on managing patents, trade secrets, copyrights & trademarks (“IP”) including related e-commerce issues.

Employee Engagement: Fundamentals that Make a Difference

Wednesday, September 18, 2019 10:30am ET

Aimee Lucas, CCXP Senior Principal Analyst, XM Institute

Engaged employees are more committed to helping their companies succeed, more productive on the job, and less likely to leave. This is why employee engagement is such a critical focus area for many organizations. In this webinar, Aimee Lucas, Senior Principal Analyst from Qualtrics XM Institute, will cover the fundamentals of employee engagement, including:

  • The key drivers of employee satisfaction and retention
  • The importance of seeking employee feedback and taking action
  • Specific strategies you can deploy to align your employees to the goals of your organization
  • Best practice examples of how other organizations are improving employee engagement

Does this Economic Cycle Still Have Legs?

Tuesday, July 16th 10:00am ET

Rarely have consumers and business leaders confronted so much uncertainty about the future. With the US – China trade war still far from being resolved, businesses are scrambling to reroute their supply chains. Pressure is also building on US importers to pass the cost of tariffs on to customers. At the time, consumers are turning cautious about taking on more debt and have already begun to scale back spending. Looming over all is the threat of an eruption in the Persian Gulf, which can push oil prices higher. While a recession is unlikely this year, the odds of a downturn have significantly increased for 2020.

Join Bernard Baumohl, Chief Global Economist, of THE ECONOMIC OUTLOOK GROUP, LLC, as he discussing this very timely topic that may impact your business.

Digital Marketing: Business Strategies that Work

In today’s hyper connected world Digital Marketing seems to be all the rage, with new technologies evolving, search engine algorithms constantly changing, and social media still up in the air on getting actual returns. ICMA’s Dan Beldowicz, Director of Digital Marketing, walks attendees through the following:

Discover how digital advertising and split testing is crucial to driving B2B leads
Find out how to translate your business goals into digital solutions that drive results
Learn about hyper targeting and local influencer campaigns
Social Media business strategies

Challenges of Hiring Good Employees and Employee Retention Webcast

June 6, 2019

Hiring today is very different than it was just 10 years ago and a major challenge for an organization is to retain its valuable and talented employees. William Gardley, Managing Director, Enterprise SaaS Solutions, CareerBuilder walks attendees through recruiting trends and statistics for 2019 and imparts tactics employers can use in hiring and retaining your workforce.

Global Card and Personalization/Fulfillment Market Statistics Highlights Webcast

January 23, 2019

This presentation offers insights into the trends of the 12 vertical market segments as well as card manufacturing and personalization statistics. This webinar will provide the information you need to help move your card business forward.

Presented by Al Vrancart, Founder Emeritus and Industry Advisor, ICMA

Global and North American Card Industry Market Trends Webcast

February 6, 2019

This webcast presented by Al Vrancart, ICMA Founder Emeritus and Industry Advisor, offers insights into trends from 12 vertical market segments as well as card manufacturing and personalization growth specific to the North American market.

Global and European Card Industry Market Trends Webcast

March 6, 2019

This webcast presented by Al Vrancart, ICMA Founder Emeritus and Industry Advisor, offers insights into trends from 12 vertical market segments as well as card manufacturing and personalization growth specific to the European market.