Webcasts from the Leading Global Card Association

As a member benefit, ICMA hosts live webcasts featuring card manufacturers, personalizers, issuers and other experts delivering virtual presentations about the transaction card industry. If you’re a participant, you can listen via conference call portal and watch the presenter and PowerPoint live while posting questions for immediate feedback.

Whether you’re in North America, Europe, Asia or any other part of the world, you can join our webinars and webcasts without ever moving your chair. ICMA’s diverse presentations on the global card industry can be viewed from the convenience of your office or conference room, where you and your colleagues can be part of another great educational resource from the leading global card association. They are also archived on the Members Only website for later viewing opportunities.

Sample topics from our webcast archives for member card manufacturers, personalizers and suppliers include:

  • European Card Market Statistics presented by Al Vrancart, ICMA Founder Emeritus and Industry Advisor, with trends from 12 vertical market segments as well as card manufacturing and personalization growth specific to the European market. Al’s other webinars have included North American Market Statistics and Global Card and P&F Statistics Highlights.
  • Supporting Sustainability in Card Manufacturing, a panel discussion moderated by Barry Mosteller of CPI Card Group about waste in card manufacturing.
  • Marketing to Millennials and Generation Z: Great Opportunities for Manufacturers and Issuers to Grow Business, creating strategies that resonate with a more informed and educated customer base.
  • The Impact of Digital Printing on the Transaction Card Industry Card Security Ink Solutions and Trends in Security Features, James Gargus from HP shares key trends in digital print.
  • What Can Card Manufacturers Infer from Current Standards Activity? presented by ICMA Standards and Technical Representative, David Tushie
  • Introduction to MasterCard’s CQM Requirements V2.16 from Uwe Trüggelmann, TruCert Ltd
  • Effectively Designing and Introducing New Trends in Card Design with Megan Bogard, CPI Card Group
  • Healthcare Card Industry Overview from Sheila Loy, HID Global

Each webcast on the global card industry will be recorded and provided on the Webinar Archive page in the Members Only portal link at the top of this page.

Members can set up a log-in with ICMA headquarters and you’ll have the ability to connect to all of ICMA’s webinars/webcasts as well as other training materials such as CITE (Card Industry Training & Education), standards reports, tutorials, an issuer training webinar and ACE accreditation. Go to www.icmatraining.com to get started.

Recent Webcast

Innovation to Securely Bridge the Physical Card and the Digital World

November 9, 2021

This webcast presented by Thomas Weiss, CEO and founder of Authentic Vision offered insights on how the existing card ecosystem is evolving and adapting rapidly in today’s world as it competes with other payment systems and mechanisms. He explored new and different innovative technologies that can be integrated into cards easily and used to help unlock new possibilities with uncompromised security while providing a great user experience.

This webcast is for ICMA members only.

Past Webcasts

Global and European Card Industry Market Trends Webcast

April 14, 2021

This webcast presented by Al Vrancart, ICMA Founder Emeritus and Industry Advisor, offers insights into trends from 12 vertical market segments as well as card manufacturing and personalization growth specific to the European market.

This webcast is for ICMA members only.

Global and North American Card Industry Market Trends Webcast

March 17, 2021

This webcast presented by Al Vrancart, ICMA Founder Emeritus and Industry Advisor, offers insights into trends from 12 vertical market segments as well as card manufacturing and personalization growth specific to the North American market.

This webcast is for ICMA members only.

2020 Global Card and P&F Market Statistics Highlights

February 17, 2021

Presented by Al Vrancart, Founder Emeritus and Industry Advisor, ICMA, this presentation offers insights into the trends of the 12 vertical market segments as well as card manufacturing and personalization statistics.

This webcast will provide the information you need to help move your card business forward.

Supporting Sustainability in Card Manufacturing

September 16, 2020

Consumers increasingly say they want businesses and brands to embrace sustainability.

During ICMA’s next webcast, Barry Mosteller, director of technology engineering, CPI Card Group, will moderate a panel discussion about Waste in Card Manufacturing.

Panelists Pietro Parmeggiani, CEO, Liveo Research; Karen Brooker, vice president of client marketing and sales enablement, PLI Card Marketing Solutions; and Peter M. Krauss, president and CEO, Arroweye Solutions, will discuss how the card industry is responding to consumer demands with a heightened interest in reducing waste during the manufacturing process, upgrading plants with energy-efficient systems and recycling manufacturing byproducts.

The panelists will also review greener card options and the opportunities and challenges that present themselves when dealing with alternative materials.

Marketing to Millennials and Generation Z: Great Opportunities for Manufacturers and Issuers to Grow Business

Tuesday, August 18, 2020 10:30 AM EDT

Adam Wahler, Creative Director, A to A Studio Solutions, Ltd.

In this digital age, the card gives brands an unprecedented ability to reach and target individuals. However, millennials and Gen Z are very different groups and each requires a distinct set of marketing strategies. The constant in both groups is the preference of experiences over tangible items. This presents great opportunities for issuers and manufacturers to grow their businesses. How can we create strategies that resonate with a more informed and educated customer base that is the most evolved in our history? We need to go beyond the card to focus on experiential marketing and producing real, authentic and digitally-engaging brand experiences.

The Impact of Digital Printing on the Transaction Card Industry

Tuesday, July 14 at 10:30am ET

James Gargus, Account Manager – Western USA Region,
Folding Carton and Transaction Card Solutions, HP

“Digital Printing is by far the fastest growing print process in the World today” – Smithers-Pira 2016.

A lot of things have happened since 2016, but digital print continues to accelerate and gain market share in most print verticals, with the transaction card market being near the top of the list. In this webinar, James will explore the what, how, and why this is happening as well as discuss some barriers and challenges for digital print going forward. He will be sharing insight on some key trends in digital print from third party researchers that will give you a clearer vision of where digital print could be headed in the short and long term in the Transaction Card market.

Card Security: Ink Solutions and Trends in Security Features

Wednesday, June 3 at 10:30am ET

Mike Walsh, Regional Sales Director, Value Document Inks
SICPA

Plastic cards are an integral part of our everyday lives, proving your identity, allowing you to shop, and granting authorized access to your workplace. They contain personal information and value and require effective protection against the pervasive risk of card fraud and tampering. Join this session to learn about the range of security inks available today and how they integrate with various elements of card production including technical considerations to offer optimal protection in response to the needs of the various card segments and card applications. From cards with basic security demands to those requiring high-level security, inks add a new dimension to anti-fraud and anti-tampering protection allowing for multi-level authentication. Additionally, you will learn how security inks do not limit creativity and design and can enhance your card designs, making them beautiful and secure. The program will also feature a look at overall trends in security features for plastic cards such as for hot stamping, mag stripe and LED inks.

Cards in the Time of Coronavirus

May 20, 2020

The Covid-19 coronavirus pandemic has caused huge disruptions in all aspects of global life, including the transaction card industry. It is likely that, until an effective vaccine and/or herd immunity have been developed, these disruptions will continue. How does the card industry adapt to this “new normal” of social distancing while continuing to protect its employees, adjust its supply chains, adapt its product offerings and serve and support its customers? This panel will discuss alternative strategies in each of these areas as well as offer insights into projections these changes may have on the industry.

Moderator: David Tushie, ICMA Standards Representative, Magellan Consulting

Panelists:

  • Michael Dorner, CEO, Variuscard
  • Jack Jania, VP, Product Management and Innovation, CPI Card Group
  • John Schneiderhan, Product Manager, Cards & Graphics Americas, Klöckner Pentaplast
  • Keith Yeates, CEO, Bristol ID Technologies

Global and European Card Industry Market Trends Webcast

March 18, 2020 - 9:30AM ET

This webcast presented by Al Vrancart, ICMA Founder Emeritus and Industry Advisor, offers insights into trends from 12 vertical market segments as well as card manufacturing and personalization growth specific to the European market.

Global and North American Card Industry Market Trends Webcast

February 19, 2020

This webcast presented by Al Vrancart, ICMA Founder Emeritus and Industry Advisor, offers insights into trends from 12 vertical market segments as well as card manufacturing and personalization growth specific to the North American market.

Global Card and Personalization/Fulfillment Market Statistics Highlights Webcast

January 22, 2020

Presented by Al Vrancart, Founder Emeritus and Industry Advisor, ICMA, This presentation offers insights into the trends of the 12 vertical market segments as well as card manufacturing and personalization statistics.

This webinar will provide the information you need to help move your card business forward.

OSHA for the Card Manufacturing Industry: A Discussion of the Inspection Process, Safety and Health Hazards, and OSHA Regulations and Policies that Affect the Industry

December 4, 2019

John Olaechea Compliance Assistance Specialist, Occupational Safety and Health Administration (OSHA), United States Department of Labor

Geared toward our members in the United States, this presentation will discuss the who, what, when, where, why and how of the OSHA inspection process. As well as the list of top violations/hazards observed in the industry, potential safety and health hazards in the industry, and compliance assistance programs and products that are available to employers.

Sales Smoke! How Public Relations and Social Media Fire Up Leads.

November 20, 2019

Have you ever thought of public relations and social media from a sales perspective? After all, marketing is the driver for sales, or as we like to call it, sales smoke. Because where there is smoke, there is fire. And the goal is to find a way to fire up your leads so you can close them. In this webinar:

  • Discover ways to compel prospects to engage and buy what you’re selling.
  • Learn how to win more business by becoming a thought leader in your industry.
  • Identify key areas to influence others and drive your sales funnel.

Presenter – Kenneth Hitchner

As Director of Content Strategy at CMA, a full-service communications, marketing, and association management firm in Princeton, New Jersey, last year Ken and his team placed one of their clients in the news, on average, every four hours and in front of 573K targeted individuals every day.  And they did it with proactive public relations and targeted social media strategies.

Intellectual Property Strategies

October 16, 2019

J. Andrew McKinney is a registered patent attorney whose firm specializes in Intellectual Property matters, including patents, trademarks, copyrights and trade secrets. This webcast will focus on what every manager, business person or lawyer should know about patents, trade secrets and related IP issues, including recent changes in Patent and trade secret law, as well as spotting patent, trade secret, copyright, and trademark issues, and tips on managing patents, trade secrets, copyrights & trademarks (“IP”) including related e-commerce issues.

Employee Engagement: Fundamentals that Make a Difference

September 18, 2019

Aimee Lucas, CCXP Senior Principal Analyst, XM Institute

Engaged employees are more committed to helping their companies succeed, more productive on the job, and less likely to leave. This is why employee engagement is such a critical focus area for many organizations. In this webinar, Aimee Lucas, Senior Principal Analyst from Qualtrics XM Institute, will cover the fundamentals of employee engagement, including:

  • The key drivers of employee satisfaction and retention
  • The importance of seeking employee feedback and taking action
  • Specific strategies you can deploy to align your employees to the goals of your organization
  • Best practice examples of how other organizations are improving employee engagement

Does this Economic Cycle Still Have Legs?

July 16, 2019

Rarely have consumers and business leaders confronted so much uncertainty about the future. With the US – China trade war still far from being resolved, businesses are scrambling to reroute their supply chains. Pressure is also building on US importers to pass the cost of tariffs on to customers. At the time, consumers are turning cautious about taking on more debt and have already begun to scale back spending. Looming over all is the threat of an eruption in the Persian Gulf, which can push oil prices higher. While a recession is unlikely this year, the odds of a downturn have significantly increased for 2020.

Join Bernard Baumohl, Chief Global Economist, of THE ECONOMIC OUTLOOK GROUP, LLC, as he discussing this very timely topic that may impact your business.

Digital Marketing: Business Strategies that Work

In today’s hyper connected world Digital Marketing seems to be all the rage, with new technologies evolving, search engine algorithms constantly changing, and social media still up in the air on getting actual returns. ICMA’s Dan Beldowicz, Director of Digital Marketing, walks attendees through the following:

Discover how digital advertising and split testing is crucial to driving B2B leads
Find out how to translate your business goals into digital solutions that drive results
Learn about hyper targeting and local influencer campaigns
Social Media business strategies

Challenges of Hiring Good Employees and Employee Retention Webcast

June 6, 2019

Hiring today is very different than it was just 10 years ago and a major challenge for an organization is to retain its valuable and talented employees. William Gardley, Managing Director, Enterprise SaaS Solutions, CareerBuilder walks attendees through recruiting trends and statistics for 2019 and imparts tactics employers can use in hiring and retaining your workforce.

Global and European Card Industry Market Trends Webcast

March 6, 2019

This webcast presented by Al Vrancart, ICMA Founder Emeritus and Industry Advisor, offers insights into trends from 12 vertical market segments as well as card manufacturing and personalization growth specific to the European market.

Global and North American Card Industry Market Trends Webcast

February 6, 2019

This webcast presented by Al Vrancart, ICMA Founder Emeritus and Industry Advisor, offers insights into trends from 12 vertical market segments as well as card manufacturing and personalization growth specific to the North American market.

Global Card and Personalization/Fulfillment Market Statistics Highlights Webcast

January 23, 2019

This presentation offers insights into the trends of the 12 vertical market segments as well as card manufacturing and personalization statistics. This webinar will provide the information you need to help move your card business forward.

Presented by Al Vrancart, Founder Emeritus and Industry Advisor, ICMA

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