By Jennifer Kohlhepp, Managing Editor, ICMA

Are you ready to take your career and your company’s reputation to the next level? The revamped ACE-Commercial program from ICMA is here to help you do just that—now available as an on-demand online course. Whether you’re working from the office, home or on the go, this self-paced, flexible learning experience makes it easier than ever to sharpen your expertise in the dynamic card industry. 

Why ACE-Commercial Is a Game Changer 

Learn Anytime, Anywhere 

The beauty of the ACE-Commercial program lies in its flexibility. With this on-demand format, you have the freedom to learn at your own pace, from anywhere. Whether you have a few minutes between meetings or want to dedicate a few hours to diving deep into industry topics, this course fits seamlessly into your busy life, ensuring that work-life balance doesn’t get disrupted. 

Master the Fundamentals 

ACE-Commercial is designed to provide an in-depth understanding of the card manufacturing world. Ideal for professionals in sales, marketing and customer service, this course covers everything from the basics of card production to the unique challenges and opportunities in the industry. Issuers, suppliers and consultants will also find immense value in the insights provided, and HR managers can use this program to empower their teams with critical knowledge to drive business success. 

What You’ll Gain 

As a participant, you will receive: 

• A comprehensive overview of card manufacturing processes and business operations. 

• Essential insights into the production cycle, from start to finish. 

• Tools to tackle common customer service challenges that arise in sales and support interactions. 

• Expert advice on answering technical questions customers may have, improving the quality of service you provide. 

No Barriers to Learning 

One of the best features of ACE-Commercial is that it’s accessible to all levels—no prior experience is required to get started, just a passion for learning and growing. The only requirement? An ICMA membership. That means anyone in your organization can take part and build the skills necessary to become a card industry expert. 

Ready to Transform Your Career? 

Don’t miss the chance to become an indispensable asset to your team and your clients. Enroll in ACE-Commercial today and take the first step toward mastering the world of card manufacturing and production. ICMA makes learning work for you! 

Attention HR Directors: Empower Your Team with ACE-Commercial 

HR leaders, looking to boost your team’s skills and performance? The ACE-Commercial on-demand program is the perfect solution. Here’s why it’s a smart investment for your company: 

• Flexible Learning: With its self-paced format, employees can learn at their own convenience, making professional development fit into their busy schedules without feeling overwhelmed. 

• In-Depth Industry Knowledge: ACE-Commercial provides valuable insights into card manufacturing, helping employees in sales, marketing, and customer service respond confidently to customer inquiries and improve overall performance. 

• Improved Customer Service: The program enhances customer service skills, leading to better customer satisfaction and loyalty. 

• Commitment to Growth: Investing in employee development increases job satisfaction, morale, and retention, fostering a thriving company culture. 

• Cost-Effective: ACE-Commercial offers affordable training, supporting continuous learning without breaking the bank. 

• Inclusive Learning: Open to all employees, regardless of experience level, fostering a culture of knowledge-sharing and inclusivity. 

Encourage your team to enroll today and unlock their full potential! 

Program Details 

• Target Audience: Sales, marketing and customer service professionals in the card industry, as well as issuers, suppliers and consultants looking to expand their knowledge. 

• ICMA Membership Required 

• Course Fee: $295 per course 

• Special Offer: HR Directors get a 10% discount on a 10-course package. Contact info@icma.com for more details. 

Enroll in ACE-Commercial today at icma.com/training/ace-commercial and take your career to the next level.