Advance your career and your company's reputation with ACE
Unlock Your Potential with ACE-Commercial: Now On Demand!
Are you ready to elevate your expertise in the card industry? ICMA has revamped the ACE-Commercial program into an on-demand online educational experience designed with your busy schedule in mind!
Why Choose ACE-Commercial?
Learn Anytime, Anywhere
Imagine gaining high-level card industry knowledge at your own pace and in your own space. Whether you’re at home, in the office or on the go, our flexible, self-paced format makes it easy to maintain work-life balance while enhancing your expertise in the card industry.
Master the Fundamentals
This course is tailored for sales, marketing and customer service professionals, offering a deep dive into the essentials of card manufacturing. But it doesn’t stop there! Issuers, suppliers and consultants will also discover invaluable insights into industry challenges and opportunities. HR managers, you can also offer it to your employees to empower your team and drive excellence in your organization.
What You’ll Gain
Participants will enjoy:- A comprehensive overview of the key components of a card manufacturing business.
- Essential education on card production processes.
- Insights into customer service challenges that can arise during sales and support inquires.
- Expert answers to card-related questions your customers may have, empowering you to provide top-notch service.
No Barriers to Learning
There are no prerequisites to start—just a desire to learn and grow. (ICMA membership is required.) This means that everyone in your organization can participate and enhance their skills!
Ready to Transform Your Career?
Don’t miss this opportunity to become a knowledgeable asset to your team and your customers. Enroll in ACE-Commercial today and take the first step toward mastering the card industry!
ICMA makes learning work for you!
Attention HR Directors of ICMA Member Companies!
Are you looking to empower your team and drive excellence in your organization? It's time to encourage your staff to participate in the ACE-Commercial program—a transformative on-demand learning opportunity designed to elevate skills, enhance performance and industry knowledge!
Why Advocate for ACE-Commercial?
- Flexible Learning for Busy Professionals
With a self-paced format, employees can learn on their terms, fitting education seamlessly into their hectic schedules. This flexibility boosts engagement and ensures they retain what they learn, making for a more knowledgeable workforce. - Deep Dive into Industry Knowledge
Equip your team with essential insights into card manufacturing—crucial for those in sales, marketing and customer service. A solid understanding of the card industry empowers employees to comprehend products fully and respond confidently to customer inquiries. - Elevated Customer Service Skills
This program directly addresses common customer service challenges and provides the tools needed to deliver exceptional support. By enhancing service quality, you can significantly improve customer satisfaction and loyalty—ultimately benefiting your bottom line! - Commitment to Professional Development
Investing in your employees’ growth demonstrates your company’s dedication to their development. This not only boosts morale but also increases job satisfaction and retention, creating a thriving workplace culture. - Cost-Effective Training Solution
ACE-Commercial offers a budget-friendly way to foster continuous education without straining financial resources. Supporting employee development through affordable means highlights your commitment to innovation and growth. - Inclusive Learning for All Levels
With no prerequisites required (beyond ICMA membership), this program is accessible to everyone in your organization. Encourage a culture of inclusivity and knowledge-sharing that benefits the entire team!
After each session, there is a content review period with multiple choice questions and time for students to discuss the covered material with the instructor.
The Bottom Line?
By championing the ACE-Commercial program, you empower your employees with valuable skills, enhance overall performance, and cultivate a culture of continuous learning within your organization.
Let’s unlock the full potential of your team together! Encourage participation in ACE-Commercial today!
Program Curriculum
TARGET AUDIENCE
Customer facing personnel to include marketing, sales, customer service, executives, as well as card industry suppliers and consultants. There are no experience requirements or program prerequisites but current ICMA membership is required.
If interested, email us to learn more at info@icma.com
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