By Jennifer Kohlhepp, Managing Editor, ICMA 

The card industry is at an inflection point. Physical and digital technologies are converging, customer expectations are rising, sustainability and security demands are accelerating and innovation cycles are moving faster than ever. In moments like this, the most successful organizations don’t wait for certainty—they show up, learn early and lead change. 

That’s exactly why professionals from across the global card manufacturing and personalization ecosystem are registering for the International Card Manufacturers Association (ICMA) Card Manufacturing & Personalization EXPO, taking place April 19–22 in Orlando, Florida. 

A Keynote Designed for Leaders Navigating Real Change 

This year’s EXPO keynote sets the tone for the entire event. ICMA is proud to welcome Tom Koulopoulos, one of the world’s most respected voices on technology, innovation and human behavior. The keynote presentation is sponsored by facetec. 

As chairman and founder of Delphi Group—a Boston-based think tank with more than 30 years of influence on how organizations adapt to change— Koulopoulos brings a rare combination of strategic insight, practical experience and optimism. His career spans four decades and includes leadership roles at the Babson College Center for Business Innovation, the Dell Innovation Lab and Boston University. He is also the author of 14 books, a multi-patent inventor and a long-time Inc.com columnist read by more than one million readers each year. 

His work has earned praise from legendary thinkers. Peter Drucker once said Koulopoulos’ writing makes you question “not only the way you run your business but the way you run yourself,” while Tom Peters called his thinking “a brilliant vision of where we must take our enterprises to survive and thrive.” 

Gigatrends: Turning Complexity into Clarity 

The keynote, Gigatrends: Six Forces That Are Changing the Future for Billions, draws from his latest book to explore the forces reshaping how we live, work and do business—from Web 3.0 and digital workers to frictionless commerce, blockchain, global healthcare disruption and Generation Alpha. 

What makes this session essential for EXPO attendees is not just the breadth of trends, but the way they’re delivered. Koulopoulos  connects fragmented developments into a clear, actionable framework—then applies a behavioral lens to show how these changes will affect people, organizations and entire industries. The presentation offers a practical roadmap for leaders looking to turn disruption into durable advantage. 

More Than a Conference—An Industry Experience 

While the keynote anchors the event, ICMA EXPO delivers value well beyond a single session. Attendees gain access to: 

• An exhibition featuring 50+ leading card industry suppliers, showcasing equipment, materials, components and services—plus the new Nexus Stage, sponsored by facetec, where breakthrough innovations and emerging trends take center stage. 

• The ICMA Élan Awards of Excellence Celebration, themed In Full Color, honoring the year’s most outstanding achievements in card design, personalization and innovation during a special evening of recognition and dinner. 

• High-impact networking, from exhibit hall lounges with barista-poured coffee to outdoor receptions and curated opportunities to connect with decision-makers, innovators and peers from around the world. 

Register Now 

ICMA EXPO is where strategy meets execution—where leaders come to understand what’s next, see it in action and build the relationships that move their organizations forward. Whether you’re focused on manufacturing excellence, personalization, security, sustainability or emerging technologies, the EXPO provides the insight, access and momentum you need to lead with confidence. 

Registration is open, and limited opportunities remain for sponsors and exhibitors. Download our EXPO Engagement Opportunities brochure and contact Donna Latham to maximize your EXPO attendance. 

Learn from the best. Connect with the industry. Lead what’s next. 

Register to attend.